GDPR
Effective date: 12 September 2025
Our GDPR Commitments
Lawful bases
- Contract: to deliver sessions you request
- Consent: for optional updates and cookies where required
- Legitimate interests: to improve services and secure our systems
- Legal obligation: to meet record-keeping and compliance requirements
Data Processing Agreements
We maintain DPAs with service providers that handle personal data and require appropriate safeguards and confidentiality commitments.
Subprocessors
We use reputable infrastructure, analytics, and communication providers. A current list is available on request and updated when vendors change.
Data Subject Requests
We support access, rectification, erasure, restriction, portability, and objection rights where applicable.
Verification
To protect privacy, we may ask for reasonable information to verify identity before fulfilling requests.
Response times
We aim to respond within 30 days, or notify you if more time is needed for complex requests.
Appeals
If you are unsatisfied with our response, you may contact your supervisory authority.
Submit a GDPR Request
What to include
- Full name and contact details
- Type of request and scope
- Any relevant dates or session references
Email: [email protected]
Phone: +61 2 8014 9627
Address: Level 6, 175 Pitt Street, Sydney NSW 2000, Australia